Customer guide

Everything

All SAFA Marketing policies in one place — written for clear checkout, payment-gateway compliance, and customer trust.

Business: SAFA Marketing

Address: Marol, Mumbai, Maharashtra

Contact: contact@itrustmobile.in · +91 7359320593

Products: Authentic smartphones and mobile accessories (chargers, cables, earphones, cases, power banks, screen protectors).

Payments: Razorpay (UPI / card / net banking) and COD where enabled. Prices in INR. Free shipping above ₹999.

Terms & Conditions

Legal terms for using the store and placing orders.

How we collect and use account, order, and cookie data.

Approved refunds to original payment method or wallet.

Wrong-item and eligible accessory exchanges.

DOA / defective returns and unboxing requirements.

Packaging, fees, COD, and delivery timelines.

India-wide delivery coverage and rates.

We currently ship within India only.

Razorpay, COD, failed payments, and invoices.

· Product prices and fees are shown before you pay; totals are recalculated server-side.
· Prepaid refunds for approved cases go to the original payment method via Razorpay (or wallet if you choose).
· We ship within India only; international checkout is not offered.
· Privacy, terms, refund, and shipping pages are always linked from the store footer.